Frequently Asked Questions

When purchasing from MinMaxDeals LLC, you'll want to know about our policies, procedures, brands, and products. We've got you covered with all the information you need!

General

Products

Orders

Shipping

Still have questions? Contact us!

General

MinMaxDeals LLC proudly ranks among the top 10 wholesale companies in the USA, as a wholesale distributor of premium cosmetics, skincare, haircare, makeup, personal care products, perfumes, supplements, and food.

Our main goal is to cooperate only with the well-known brands, helping to find new ways to sell and promote the brand’s products.

We have been in business since 2019, we have a perfect reputation among buyers, and our idea is to help you to grow your business.

We proudly serve clients across the globe, providing solutions in diverse markets: the US, South America, Europe, Asia, Australia, the Middle East, and Africa.

To source authentic and fresh products, we partner with brands and manufacturers directly, as well as with wholesale distributors.

Learn more about us here.

We carry products within these categories: skincare, haircare, makeup, personal care products, perfumes, supplements, and food.

Our customers are wholesale distributors, eCommerce businesses and individual sellers, beauty salons, and retail shops.

To become a customer, you must request an account creation. It takes minutes to fill out the form. Start working with MinMaxDeals now!

We share offers via email and messengers. Check out our page to learn more.

We take the brand’s or the supplier’s restrictions very seriously. You will be notified not to resell the product on certain marketplaces, regions, or markets before placing an order if any restriction applies.

We share offers with the most current price structure. Please note that at the time of placing an order price may fluctuate due to multiple reasons, such as currency exchange rate. Make sure to place an order as soon as the offer is received to keep the best possible pricing.

No, we don’t.

Amazon and other marketplaces related answers

Yes, we do sell products to Amazon sellers. Keep in mind MOQ, ungating procedures, post-sales procedures, and parties’ responsibility for selling activities on Amazon and similar marketplaces.

Details could be found here.

MinMaxDeals LLC issues invoices solely as a record of sale and not for any specific purpose related to Amazon ungating. Invoices will be provided only after full payment for an order has been received.

While our invoices are typically accepted for Amazon ungating, especially for the Topicals category and separate brands, MinMaxDeals LLC makes no guarantees. 

As a wholesale distribution company, MinMaxDeals LLC focuses on the sale of products. Our primary function is to provide products, not to influence or manage Amazon’s ungating decisions.

We disclaim any responsibility for the success or failure of Amazon ungating processes. The acceptance of our invoices by Amazon is subject to Amazon’s independent criteria, including but not limited to the seller’s performance history and account health.

Details for ungating are described here.

No, we do not provide any brand authorization letters

We regret that we can’t provide you with any information provided by our suppliers, including our supplier’s invoice

No, we do not issue invoices before payment solely for Amazon ungating. A sales receipt will be sent before payment, and a paid invoice will be provided after payment is made.

Before placing an order, please check if you are eligible to resell any product we offer on any of these marketplaces: Amazon, eBay, Walmart, TikTok, or other places you intend to sell.

MinMaxDeals is not providing any assistance in:

  • Getting you approved to sell any specific product
  • Getting you approved to sell in any category (e.g., Topicals, Health & Beauty, etc)
  • Providing MSDS certificates
  • Providing laboratory test results
  • Providing Brand authorization forms/letters
  • Giving any legal advice or consultation

Please make sure to do your own research before purchasing any products from MinMaxDeals.

We are not affiliated with Amazon and do not meet any of Amazon’s requirements or regulations.

ASINs and links are provided for reference purposes only.

In the event that you encounter ungating challenges, MinMaxDeals LLC offers support with reselling the product (refer to our reselling fee policy). Upon successful resale of your product, we will provide a credit memo, deducting any relevant restocking fees from the final amount. The credit could be used for future orders only and can’t be refunded.

We will be happy to assist you with Amazon Prep services according to Amazon guidelines and regulations with professional supplies: Labeling, Polybagging, Bubble Wrapping, Photo service.

Refer to this page for more information.

Products

Selling authentic, original, and fresh products is our business. We cross-check every order, every batch, to meet the high standard of authenticity.

We sell all products fresh and new. For in-stock inventory, we can check the warehouse for batch codes. Our policy is to provide products with at least 8 months until expiration. Most of the products come 12-18 months before expiration.

We are firm on prices. We work on a low margin, so we offer the lowest we can. However, in some cases, pricing depends on quantities. Having a big order on hand (3x-5x MOQ), we can try to negotiate the price with our supplier to lower your final prices.

But best sellers and fast-moving products are selling via our sales team on WhatsApp and through email broadcasts. We recommend you check our offers regularly. You can also subscribe to our mailing list to receive our latest offers.

Yes, when able, we provide product images.

The price stated on your invoice is fixed and will not change after your purchase.
You can rely on this amount as the final cost of your selected items.

The prices for future purchases may be subject to change without prior notice.
As market conditions, availability of products, and other factors evolve, we occasionally need to adjust our prices accordingly.

We take no responsibility for price fluctuations on the market, or within Amazon or any other marketplaces.
We highly recommend that you check the prices before confirming the order.

We reserve the right to correct any errors, decline or cancel any Order, or part thereof. We will notify you prior to making any changes.

Orders

To place an order with MinMaxDeals LLC, you first need to complete the registration and verification process. Once you are registered and your account is verified, you will gain the ability to place orders. This process ensures secure and efficient transactions for all parties involved.

Yes, we require your order to meet the MOQ.

Every brand and every offer is different.

MOQ is stated in the offer.

Orders are usually processed within the lead time mentioned in the offer details. Lead time is estimated and may vary.

To secure the best pricing, we usually require a 20% deposit paid upfront.

Deposits are non-refundable once an order has been placed.

The deposit amount could be up to 50%, depending on the offer.

Yes, products might be eligible for reorder. Send us the product inquiry for the specific products you would like to re-order. Use the contact page.

MinMaxDeals prices are firm and already discounted.

All sales are final.

We do not allow returns or exchanges.

We do not accept returns in case Amazon or any other marketplace restricts the resale of the product sold.

Our primary objective is to provide you with quality products.

It may be possible to make exceptions in individual cases. Payments will only be refunded in the form of a credit memo. The restocking fee is 3%.

We regret that we will not accept returns from any Amazon warehouse. Once the order is shipped to the Amazon warehouse, this order is non-returnable to MinMaxDeals.

ALL SALES ARE FINAL

We do not allow order cancellations, returns, or exchanges.

When placing an order, you agree to buy all products and services listed in your order.

While we’re happy to sell and ship our products to your desired location, any subsequent sale or issues arising from selling these products on Amazon or other marketplaces will be solely your responsibility.

We take no responsibility for marketplace or brand-related issues.

We reserve the right to correct any errors, decline or cancel any Order, or part thereof. We will notify you before the Order declination or canceled.

The customer may request to resell the purchased product. We are committed to helping our customers make the most of their products, even after they are no longer needed. We may accept the request to resell the product in individual cases.

MinMaxDeals may refuse to resell the product for any reason. 

A request to resell the product must be sent before the order is shipped out.

MinMaxDeals must coordinate and approve with the customer reselling price for the product.

  • MinMaxDeals will be doing all possible to resell the product as soon as possible.
  • MinMaxDeals will be using all possible means to promote the product to the customers.
  • After the product is resold, the credit memo will be issued. No refund will be issued.
  • A 7% service charge will be applied for the reselling services.
  • MinMaxDeals can’t take any responsibility for the resale result.
  • MinMaxDeals can’t provide any specific timeframe for when the product will be resold.
  • MinMaxDeals will notify the customer when the product is resold.
  • MinMaxDeals will do the best we can to resell the products within 3 months period. In case products are unsold within this period, we would ask you to ship your products to your warehouse / office / home / 3pl warehouse
  • MinMaxDeals can stop the reselling at any time for any reason without any notice.

We are committed to providing efficient service, but our and our partners’ warehouses are not designed to store orders for extended periods.

Customers will be notified when their order is ready for pickup. Reminder notifications will be sent periodically over three months, exclusively to the email address on record for the order.

If an order remains unpicked up for three months, a final notice will be sent. If there is no response within 2 business days, the order will be considered abandoned and disposed of accordingly. Disposal methods may include donation, recycling, or destruction, based on the nature of the product.

We will not be liable for any loss or damage related to the disposal.
No refunds or credits will be issued for disposed orders.

Shipping

Sorry, we don’t, you will need to take care of the shipping, or we can help. Please refer to this page for more details about shipping.

We can ship your order directly to your warehouse/business/home, or we can ship directly to Amazon or Walmart.
We offer competitive domestic and international rates.

Shipment fees are calculated based on the total weight, dimensions, and destination.

Or you can provide us with your shipping label (FedEx, UPS, or USPS) or connect to your freight forwarder to arrange pickup.
Shipping fees are not refundable in case of an incorrect address on your part or returned shipments. Packages are NOT insured.

Please refer to this page for more details about shipping.

Yes, we can ship directly to FBA and WFS. Just provide the shipping label.

Yes, we can ship to your country. You may use your forwarder, or we could provide a quote from our forwarder.

Yes, if the product arrived and is ready for pickup, schedule an appointment, and you pick up your order from the warehouse.

Please use this link to schedule an appointment to pick up from MinMaxDeals’s warehouse minmaxdeals.com/pickup

For pick up from the 3PL warehouse, please follow the instructions sent by our Logistics team, as procedures may vary.

This usually depends on the current workload of the warehouse and staff. Please allow our team to take care of your order. 

The carrier is liable for the loss of or damage to any goods up to an amount specified in the order details. In the case that your shipment is lost, stolen or damaged in transit it is the buyer’s responsibility to file a claim with the carrier.

MinMaxDeals is not responsible to a weather related damage or delay.

MinMaxDeals is only liable for your order and package until the point that it physically leaves our warehouse and is in the hands of the carrier.

Any claims or disputes must be made directly with the selected carrier.