Frequently asked questions

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General

Yes, all credit card transactions are very secure. All on-line orders are encrypted and sent through our secure server, Shopify Pay, using the approved Industry standard technology – usually referred to as SSL (128 bit encryption) to prevent information from being intercepted. Shopify Pay is safe and secure. Your customer's information is encrypted and securely stored on Shopify's PCI compliant servers. And, the SMS verification codes ensure that only the account owner can check out using Shopify Pay. To check the security of your connection, view the lower corner of your browser window as you place your order. If you see a closed padlock (this may also appear on the right hand side of the address bar) or an unbroken key (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from http to https.

No, we are happy to assist both individuals and businesses. If you do not have a trading name as yet we can invoice you personally.

We demand the very highest quality of stock from manufacturers and distributors so that our customers can be guaranteed pristine and authentic products.

Placing an order

Once we receive an order from you, leading time take place.

Once your goods are ready for shipping we will email you shipment details with box weights and dimensions to generate your shipping labels.

- If you would like us to handle shipping for you, we will quote you with our UPS account and send you a separate invoice for shipping.

- If you want us to ship order directly into Amazon FBA, please provide you shipping labels as well as Amazon FBA labels.
Once we receive your shipping labels, your order will be shipped out within 2 business days.

It varies from offer to offer.
Make sure to check offer title as well as offer details - MOQ describes how many units you will get buying this particular offer.

For example, if a offer advertises a MOQ of 1,000 units, you must be able to purchase at least 1,000 units to be able to buy an offer.

It varies based on offer. Please refer to offer detail for leading time.
Example: leading time is 3 weeks - this means your order will be shipped 3 weeks after payment received

Shipping cost is not included. You may provide us with your own prepaid UPS or FedEx shipping label or we may provide you with shipping label for an additional cost. For details see Services.

We accept the following methods of payment and can only accept one payment type per order:

- All major credit/debit cards (Visa, MasterCard, Amex, Discover)
- PayPal
- Amazon Pay
- Apple Pay
- Google Pay
- Payoneer
- Venmo
- Zelle/Quick pay
- Direct bank deposit (ACH, T/T, Wire)

We regret that we are unable to accept cheques or cash on delivery (COD).

From non-US countries and US States except California

No Sales Tax except when shipping to California State.

From California State

State sales tax is added to California resident orders. Please submit your California Resale Certificate Form to be Tax Exempt and email us with a copy of your seller's permit. email: info@minmaxdeals.com
If you don't provide these valid information, you have to pay state sales tax when you place an order.

Order inquiries

ALL SALES ARE FINAL

Once order was placed it can not be cancelled without prior written consent.

Please check your selling eligibility prior placing an order.

No application for cancellation or delay in delivery will be considered unless made by the Buyer in writing to MinMaxDeals LLC.

We reserve the right to decline or cancel any Order or part thereof. We will notify you prior to the Order declination or cancelation.

The Buyer shall indemnify MinMaxDeals LLC in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred as a result of cancellation.

Check contents immediately upon arrival. All claims must be made within 24 hours. If any Product you purchase is damaged, destroyed, faulty or incorrect when delivered to you please contact us directly within 24 hours of receiving an order.

We may offer a refund as appropriate, in accordance with your legal rights.

All claims for damages which occurred in transit must be made with the carrier and noted while signing freight bills.

MinMaxDeals LLC is not responsible for any damages or destroyed shipments made by the carrier.

MinMaxDeals LLC is not responsible for any damages or destroyed shipments made by the third party warehouses (including Amazon's FBA centers) and forwarders.

No goods are to be returned with out our consent.

To be eligible for a return, products must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require an invoice issued by MinMaxDeals LLC.

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

You have up to 7 days to return the ordered products at your own cost.

To return your product, you should mail your product to: 7726 N First St #376, Fresno CA 93720, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We do not generally do refunds. However, if any product(s) are damaged or are faulty, we may issue a refund at our discretion.

Per refund request we will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of business days

or

we will credit your next order(s) with MinMaxDeals LLC.

The paid amount will be refunded only if the order declined or cancelled by MinMaxDeals LLC or Goods and/or Services are returned according to the Return Policy at our discretion.

We triple check shipments.

Check contents immediately upon arrival. All claims for shortages must be made within 24 hours. Please contact us directly.

We may offer a refund as appropriate, in accordance with your legal rights.

MinMaxDeals LLC is not responsible for any shortages made by the carrier.

MinMaxDeals LLC is not responsible for any shortages made by the third party warehouses (including Amazon's FBA centers) and forwarders.

Still got questions?

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