Our Warehouse Storage has a limited capacity thus we do not allow to store goods.
Policy Statement:
We are committed to providing efficient service, but our warehouse is not designed to store orders for extended periods.
Procedure:
Notification via Email:
- Customers will be notified via email when their order is ready for pickup at our warehouse.
- Reminder notifications will be sent periodically over a three-month period, exclusively to the email address on record for the order.
Final Notice and Timeline for Disposal:
- If an order remains unpicked up at our Warehouse Storage for three months, a final notice will be sent via email.
- This final notice will state that if there is no response within 2 business days, the order will be considered abandoned and disposed of accordingly.
Disposal of Unpicked Up Orders:
- In the absence of a response within 2 business days of the final notice, the order will be disposed of.
- Disposal methods may include donation, recycling, or destruction, based on the nature of the product.
Liability:
- Following the disposal of the order, we will not be liable for any loss or damage related to it.
- No refunds or credits will be issued for disposed orders.
Ocation
You must pick up your order within the 3 months period.
Our Warehouse team will send you the packaging details.
In case your goods have been stored in our warehouse for more than 3 (three) months we keep the right to dispose them at our discretion.
